Choosing a cost reduction consultant
Some aspects of cost reduction are best handled by an outside
consultant for various reasons. An army of unregulated and sometimes
unprincipled operators has sprung up, making the vetting of advisers
something of a minefield. The following six principles should be
followed, especially where you receive an unsolicited approach:
- Give preference to consultants who are subject to a code of
conduct (through membership of a reputable professional body),
and get written undertakings that they are independent of vested
interests.
- Always take references, and always follow them up, preferably
getting endorsements in writing. Look particularly for
discrepancies between the name a consultant gives you and the
name cited by referees.
- Consider possible risks arising from incorrect advice: does the
consultant have professional indemnity insurance or substantial
assets to cover any claim you might need to make?
- If the consultant offers a 'share-of-savings' deal, make sure
you understand how the savings will be calculated: think
critically about 'baseline' assumptions and the duration of the
agreement. Consider capping the fee if you suspect the savings
will be more than he or she estimates.
- Enter into a written agreement, covering such matters as
confidentiality.
- Never pay up front, and be wary of paying for work in progress
unless you can see clear results.
Copyright Vilnis Vesma